Augment Your Existing Team to Implement Million Dollar Client Projects
Client
Philippines Regional Client
Industry
Insurance Technology (SaaS)
Timeline
2022 – Present
The
Challenge
A high growth insurance software company needed to augment their existing engineering teams in Singapore, Malaysia, and Thailand. Specifically, they required high-level proficiency in PHP, Laravel, Node.js, and QA that could take on client consulting and implementation projects.
Budget Constraints
Reduced venture capital funding required a cost-efficient solution without sacrificing quality.
No Local Entity
The Client had no legal presence in the Philippines.
Resource Gap
The Client's HR and Talent Acquisition teams were stretched and had no capacity to manage overseas sourcing.
The Solution: End-to-End
Team Build & Management
Axpara Solutions acted as the Client's strategic partner, providing both recruitment and Employer of Record (EOR) management services.
Precision Recruitment
Co-designed a hiring workflow with the Client's CTO, involving standardized screenings, technical take-home assessments, and calibrated interviews.
Compliance Support
Managed 100% of compliance activities associated with hiring and payroll, including taxation and statutory contributions.
Value-Added Support
In addition, we provided other value-added services that ranged from attendance tracking to claims and benefit management. We worked closely with the Client to implement policies such as a private insurance scheme, a long-service bonus and organized multiple team gatherings.
Key Metrics & Outcomes
Cultivated a highly stable engineering team with an average developer tenure of >4 years and attrition materially below local market averages. By maintaining core team continuity since 2022, this unit has executed multiple multi-million-dollar integrations for large-scale Asian travel and insurance platforms with zero delivery delays caused by staff turnover or availability.
| Metric | Result |
|---|---|
| Team Size | Scaled to 20+ Senior Engineers (Avg. 5–10 years experience). |
| Retention Rate | Extremely Low Attrition with average tenure exceeding 4 years. This is the most critical factor as the Client's software platform is complex and requires specialized knowledge. |
| Cost Efficiency | The Client achieved significant operational leverage by establishing a tight-knit and high-performance team, aided by strong retention and benefit policies. |
| Service Scope | Expanded from pure staffing to strategic HR & benefits consulting. |
Why It Worked:
The Axpara Difference
Success was driven not just by filling seats, but by reducing operational complexity and providing "human-centric" support.
- Compassionate Crisis Management: When the Client faced the unfortunate passing of a team member, Axpara handled all legal compliance, family support, and benefits administration. We managed the complexity so the Client could focus on supporting their team emotionally.
- Culture Building: We organized multiple in-country gatherings and engagement activities to mirror the Client's culture, layering additional benefits to reinforce cohesion.
- Agile Adaptation: As trust grew, the Client relied on us to overhaul their health insurance sourcing and administrative processes, proving our value as a long-term partner rather than a staffing vendor.
Not Sure Which Model
Fits Your Company?
Scale across Southeast Asia with full compliance, predictable cost structures, and long-term talent retention.